Your Privacy Our Priorities

Welcome to Foxy. We understand that sharing personal information online requires a great deal of trust. When you register, play games, or make payments on Foxy, certain information comes our way. This privacy policy is written to give you complete transparency about how that information is handled.

Foxy believes privacy is a fundamental right. That is why we only collect information that is truly necessary to deliver our services — nothing more. This policy clearly states what data is collected, why, how long it is retained, and whether it is ever shared with third parties.

For users in Bangladesh, Foxy takes extra care to ensure your mobile number, banking details, and identity information are stored with the highest level of security. Industry-standard technology is used to protect our servers.

Foxy collects two types of information — what you provide directly, and what is generated automatically as you use the platform. Details are outlined below.

We never collect your mobile banking PIN, password, or OTP. That information stays entirely with you. No Foxy staff member will ever ask for it — if anyone does, treat it as a fraud attempt and report it to us immediately.

Foxy uses the data it collects strictly for defined purposes. We never use your information beyond those purposes, and every use has a clear, legitimate reason behind it.

• Account Management: Your data is used for registration, login verification, password recovery, and keeping your account secure.
• Payment Processing: Financial information is required to process deposits and withdrawals securely.
• Fraud Prevention: Device and usage data is used to detect multiple accounts, suspicious transactions, and bot activity.
• Service Improvement: Anonymous analytics are used to understand which games or features are most popular.
• Customer Support: Your account and transaction history may be reviewed to resolve your issue quickly.
• Legal Obligations: Data may be used to fulfill lawful requests from regulatory authorities.
• Personalized Experience: To understand your game and betting preferences and show you relevant offers.

All data stored on Foxy's servers is protected by 256-bit SSL encryption, meaning your information is coded in a way that cannot be read by any unauthorized party. Payment data is secured with an additional, higher-grade encryption layer.

How long we retain your data depends on its type. Core account data is kept for as long as your account remains active. After closure, data may be retained for up to 5 years for legal compliance, then securely deleted.

• All data connections are encrypted via HTTPS.
• Round-the-clock security monitoring runs on our servers 24 hours a day.
• Staff access to data is restricted on a strict need-to-know basis.
• Regular security audits are conducted.
• Data backups are stored on secure, encrypted servers.

Keep in mind, though, that no one can guarantee 100% security on the internet. Foxy uses industry-leading technology, but your own vigilance matters just as much. Keep your password strong and never share it with anyone.

Foxy never sells your personal information. That is an unwavering commitment at the core of our policy. However, limited data may be shared with trusted partners where necessary to operate our services.

• Payment Processors: Only the information required to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: Trusted verification services are used to validate identity documents during the KYC process.
• Legal Authorities: Data may be disclosed pursuant to a lawful order from a competent court or regulatory authority in Bangladesh.
• Technology Partners: Data is processed through cloud and hosting services required to operate the platform — all governed by confidentiality agreements.

All third-party partners are contractually required to uphold Foxy's privacy standards and may only use the data they receive for the specific purpose it was shared.

Foxy uses cookies on its website and app. Cookies are small text files stored on your browser or device. They help improve your experience and keep the platform running smoothly.

• Essential Cookies: Login sessions and security tokens are essential for the site to function.
• Functional Cookies: To remember your language preference and game settings.
• Analytics Cookies: To anonymously understand which pages users visit most.
• Preference Cookies: To deliver a personalised experience based on your gaming preferences.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working. In the Foxy app, cookie preferences can be managed from the app's Privacy menu.

As a Foxy user, you have several important rights over your own data. There are no additional fees to exercise any of these rights.

To exercise any of these rights, email us at support@foxy-jit.com or reach out via live chat. We typically respond within 48 hours.

Foxy is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. If a user registers with a false age and this is confirmed, the account will be closed immediately and all associated data deleted.

If a minor has registered by mistake, parents or guardians should contact support@foxy-jit.com. The account will be closed and all data deleted within 48 hours.

Foxy may update this Privacy Policy as needed. For significant changes, you will be notified at least 14 days in advance. Check the top of the page for the latest update date.

Continued use of the platform after any changes take effect will be considered acceptance of the updated Privacy Policy. If you object to the changes, you may close your account.

For any privacy-related questions, requests, or complaints, reach out to our dedicated Privacy Team. We're here to help in both Bengali and English.